Firm Privacy Policy
1. YOUR PRIVACY IS IMPORTANT TO US
Kaizen Business Services Group (KBSG) has created this Privacy Policy in order to demonstrate our firm commitment to privacy.
KBSG is bound by the National Privacy Principles.
KBSG reserves the right to modify this Privacy Policy at any time. If it is changed, the changes will be posted on KBSG’s website so that you are always aware of the sort of information collected, how the information may be used, and under what circumstances it may be disclosed by KBSG.
If at any time KBSG is required by law to release information about you or your organisation, KBSG must cooperate fully.
2. WHAT SORT OF INFORMATION DOES KBSG COLLECT?
KBSG collects personal information (“the Information”) from our clients and members of the public who request information from us.
3. WHAT HAPPENS IF YOU DO NOT PROVIDE THE INFORMATION?
If you do not provide the Information required, KBSG may not be able to act for you or you may not be able to receive the information or service you requested by the method you have requested.
4. HOW IS YOUR INFORMATION USED BY KBSG?
KBSG utilises this information to provide you with information to assist you and your business and to communicate with our clients.
If at any time you receive material that you do not wish to receive, please see “Correcting and Updating Your Details” below.
5. WHO DOES KBSG DISCLOSE PERSONAL INFORMATION TO?
KBSG will not supply any personal information obtained from you to third parties, without your consent.
· KBSG will disclose business address and business switchboard telephone number if provided.
If you do not wish this information to be disclosed please advise us.
· KBSG will provide only such information as is required to employees and contractors to enable a particular service to be fulfilled.
6. HOW WILL KBSG KEEP YOUR PERSONAL INFORMATION SECURE?
KBSG has security measures designed to protect against the loss, misuse and/or alteration of the Information under its control. These security measures include:
· Firewalls – to prevent the hacking of our database.
· Clauses in employee agreements requiring confidentiality and training on the importance of the Privacy Legislation.
· Appropriate security access to KBSG’s premises.
· Reviewing associate’s security arrangements where appropriate.
· The use of passwords for access to database information.
· Security bins for the disposal of printed information
7. CORRECTING & UPDATING YOUR DETAILS
KBSG gives you the following options for accessing and modifying information previously provided:
· You may gain access to the information that KBSG has collected about you, by contacting KBSG at the address below. We will not charge you for responding to such a request.
· You can change or update personal information via telephone, fax, email or letter.
8. CONTACTING KBSG:
If you have any questions or complaints about this Privacy Policy, you should contact:
Kaizen Business Services Group
PO Box 726
Moonah TASMANIA 7009
Phone: 1300 897 836
Fax: 03 6278 3555
Email: contact@kaizenbusiness.com